Zendesk vs Intercom: Which is better? Broken down into custom, resolution, and task bots, these can go a long way in taking repetitive tasks off agents’ plates. Intercom, on the other hand, was built for business messaging, so communication is one of their strong suits. Combine that with their prowess…

Customer Support Outsourcing for Fintech Companies Fill out the form below with your information to be contacted by a team member within 24 business hours. The 2008 financial crisis weakened people’s trust in traditional public banks and pivoted their attention towards the newer, fancier fintech revolution. It drives positive reputations,…

Chatbot vs Conversational AI Differences + Examples This architecture allows conversational AI to handle new topics and questions “on the fly”, making conversations more natural and productive. Lastly, we also have a transparent list of the top chatbot/conversational AI platforms. However, you can find many online services that allow you…

Guide to Building the Best Restaurant Chatbot But we would recommend keeping it that way for the FAQ bot so that your potential customers can choose from the decision cards. The easiest way to build your first bot is to use a restaurant chatbot template. The flow is already created…

The Ultimate Guide to AI Bot Names How to Choose the Perfect Name for Your Virtual Assistant When your chatbot has a name of a person, it should introduce itself as a bot when greeting the potential client. And to represent your brand and make people remember it, you need…